Product Owner

Vantage · Longmont, Colorado
Department Vantage
Employment Type Full-Time
Minimum Experience Experienced

The Company

Vantage is the technology division of WhiteWater West, the market leader in creating water-based rides and experiences for the water park and amusements industry. Privately funded and growing rapidly, we are now ready to scale, with a global sales channel, a strong funnel, and a vision for the future.

Vantage provides guests with an elevated experience through personalization, safety, loyalty rewards, and digital overlays within attractions, surf venues, and resorts around the world. While guests are experiencing the venue, Vantage helps park staff by contextualizing data that is meaningful to optimize the overall operations of the venue. Our clients range from water parks and theme parks to hotels and resorts, museums, zoos, and much more. Our goal is to grow our business by doubling clients year over year.

 

The team at Vantage is the heart of our success. We strive to build a culture that exceeds the needs of our clients while driving satisfaction within our team. We have a philosophy that ensures our work is engaging and fun while creating a differentiator in the marketplace and beyond. Our employee-first philosophy allows our team to strive for excellence.

 

This Role

We are currently seeking a customer-centric, energetic, and highly motivated individual to join our Product Team. The Product Owner provides support, leadership, product management, training, and technical expertise while working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. A successful candidate for this position should be able to understand the needs and interactions of end-users, their expectations of the tools they use, and be enthusiastic about creating digital transformation for the hospitality industry while delivering a best-in-class guest experience. 


Reporting to the Senior Vice President, you will be a critical member of a small but growing team. You will contribute to the overall development of our Product division as we work together to build a unique and proactive customer-centric culture that will be unrivaled in the amusement industry.

 

Team Organization

The team cadence includes annual planning, quarterly offsites, monthly updates, weekly priority meetings, and daily huddles to ensure we capture opportunities in a very fast-paced industry. We have offices in Longmont, Colorado, Orlando, Florida, and Vancouver, BC Canada. However, this role has the option of working remotely. Regardless of location, you will be provided with all the necessary productivity tools to be successful.

 

The Near Future

Our team will be working together over the next six months on these prioritized components:

1) Achieving scalability

2) Refining systems and processes to ensure stability

3) Developing the platform while installing Vantage and supporting clientele.

4) Developing a long-term roadmap for product development

5) Defining and developing a world-class venue management system for the inland surf vertical


Your Role

  • Manage the vision, direction, and enterprise perception of our product offerings
  • Communicate across multiple levels to ensure understanding of product and functionality.
  • Work within the product management organization to create and deliver MRDs and PRDs with prioritized features and corresponding justification
  • Assist with grooming of Product Backlog
  • Product Documentation Creation
  • Assists with customer acceptance and feedback of delivered product
  • Own User Story creation and work closely with engineering to ensure the product vision is upheld throughout the product life cycle
  • Communicate and share knowledge throughout the Vantage organization
  • Manages the overall creation of User Interface and ensures it adheres to Vantage standards
  • Learn and drive new and improved product capabilities throughout the enterprise.
  • Provide leadership, training, and mentoring to all departments throughout the organization on Vantage product offerings’ best practices and functionality
  • Manage the vision for the Vantage platform through integrations and automation.
  • Review and monitor product quality and security and implement appropriate actions
  • Build relationships with internal departments and external vendors to ensure effective use of the applications
  • Define and addresses team, department, and enterprise-level issues and recommend changes to increase productivity, efficiency, and security
  • Create and present training to teams, departments, and enterprise audiences
  • Utilize industry-standard product management processes to achieve effective results
  • Develop reporting to manage usage and prepare recommendations to increase adoption

 

You Bring

  • Minimum of 3+ years’ experience within a product development organization
  • Previous experience as a product owner (preferred)
  • 2+ years of experience in a job in the amusements or leisure industry (preferred)
  • Excellent written and verbal communication skills
  • Bachelor’s degree (MBA preferred)
  • Technical background, with experience in IoT, software development or hardware development is a plus
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Must be able to travel 20% of the time
  • Experience documenting UX
  • Certification in improvement methodologies such as Six Sigma, Lean, or TQM

 

What’s In It For You?


Salary

$75,000 - $110,000 based on experience


Benefits

Benefits and employment with our parent company which has 40 years of stability behind it and companies registered to work around the world. As such we provide a full benefits package for employees in both Canada and the US.

 

Work Environment

Vantage is a start-up with operational offices in Boulder County, Colorado, Orlando, Florida, and headquartered in Vancouver, BC, Canada. Portions of our team are distributed across North America and our clients and prospects are global. The Vantage work environment is purposely built to cater to its team. When working in one of our offices, we enjoy a laid-back yet driven work environment. When traveling for work, we work hard and have fun. And, other times, we work remotely as appropriate. A work-life balance is important to us, and we want you to want to dedicate your time accordingly.


The Bottom Line

We are interested in your experience and critical thinking skills. We solidly believe that experience, talent, a willingness to be a part of something special and an entrepreneurial spirit drive what makes our team so special. We will challenge convention, experiment with new ideas, and push boundaries to build a platform that exceeds our customers, and their guests, expectations.

So, if you would like to be a part of something uniquely special and have the appetite to try new things, this could be the job for you.


We Celebrate Our Unique Perspectives

Vantage is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Vantage’s achievement as well. In recruiting for our team, we welcome the unique contributions that they can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

Thank You

Your application was submitted successfully.

  • Location
    Longmont, Colorado
  • Department
    Vantage
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced